Skip to main content

Hallelujah - Did Amazon Just Fix Their Review System?

So it looks like Amazon implemented a new policy with regards to product reviews. In order for someone to leave a review they must have spent $50 on Amazon since the creation of their Amazon account.

All I can say is Hallelujah!

This move, assuming Amazon actually enforces it and it's not merely a toothless tiger, will go a long way to shutting down the fake review business.

Obviously, it has drawbacks as some legitimate readers will not be able to leave reviews.  But as I said in a recent post, the review system is so broken that it was not only verging on being useless, but actually damaging Amazon's long-term viability as a business (which impacts everyone who sells on Amazon as well).

The things I'll be interested to see now are:

* Will the new filter apply retroactively?  It will be interesting to see if some books with say 50 reviews suddenly drop down to only having five.

* Will it adversely affect new authors? A lot of new authors generate traction with readers by giving one of their books away for free or heavily discounted. Customers picking up books this way may be financially strapped and not able to meet the $50 threshold.  So will new authors, who desperately need reviews, find it even more difficult to get them?

* This doesn't change the lower-level scams, it merely addresses the "review farms". The system can still be scammed, just that now a vendor will need a legitimate Amazon customer to leave fake reviews.

* Finally, will this tip the scale in favor of traditional publishers who can easily afford to scam the system as I mention above. They have the financial resources, as well as the employees, to simply buy 50 or 100 copies of a book and leave glowing reviews.

* Will the $50 limit simply make the fake review game more expensive? Are the scammers willing to create multiple accounts with $50 of spend on them just to leave a good review? For higher-end products (not ebooks, but things that cost say $500+, I could definitely see them doing so).

So is this the panacea we've been waiting for? No, it's not.

Is it a step in the right direction though? Most definitely. So much so that it's hopefully a harbinger for future actions Amazon might take to protect the efficacy of their review system.

Is it unfair in certain circumstances, taking away the voice of some legitimate reviews? It is.

But, desperate times call for desperate measures.

Comments

Popular posts from this blog

Featured Post: Where Can You Buy My Books?

Interested in purchasing one of my books? Below are the links that will take you to the right place on Amazon. A Manufactured Mind On Amazon On Kobo On Barnes and Noble On iTunes Obey On Amazon On Kobo  On B&N  On iTunes  The Fall of Man Trilogy Days of Judgment (Book One) On Amazon On Kobo On B&N On iTunes System Crash (Book Two) On Amazon On Kobo On B&N On iTunes A Fool's Requiem (Book Three) On Amazon On Kobo On B&N On iTunes

A Look Back on 2017 / A Look Forward to 2018

Hard to believe it's been two years (and six books) since I started publishing. Thought I'd take a moment to look back on the journey, some of the highlights and what's in store for the future. Eyes Wide Open I had no idea what this publishing path would be like - I went in blind with nothing more than an interest in telling a story. It turned out to be way harder than I could have imagined. You'd think writing a book wouldn't be that difficult, but it is. It's not so much the book that readers see that's hard to produce, it's the ideas and writing that get left on the cutting room floor. But beyond the actual stories, learning Photoshop to do my own covers, understanding how to market my books, learning how to create print versions, and a dozen other things really opened my eyes to how much effort is required to get a book to market. Along the way I’ve had my moments where I questioned my sanity to put myself through the process. But...

Pew Research says Press Credibility In Decline

According to Pew Research negative opinions about the press are at an all time high. Definitely check out the source article because they have a ton of infographics that are worth looking at. The main graph related to the research is the one below: As you can see, the public no longer views the media as unbiased or fully accurate. There are dozens of variables that play in to this phenomena, but I think the biggest one is that the public has traditionally viewed the media as doing the people's work. Which is to say, they are kind of like the FBI, but they work for the people not the government. They are suppose to root out what is going on and inform the people so that society can hold politicians and corporations accountable (note the reoccuring theme of accountability that I talk about often in this blog, because it's a causal variable behind much of the issues in the world today). Over the past 15 or so years, the press has lost it's credibility with the p...