Skip to main content

PR blunder of the month... IMF's Christine Lagarde

So anyone following world politics / economics knows that Greece continues to be a mess.

The people are suffering, the Nazi party has claimed seven per cent of parliament, suicides in Greece are up something insane like 400 per cent, and immigrants that moved to Greece are now leaving and returning to their homelands.

How bad is it in Greece?

A recent story of another suicide tells of a 60 year old man and his 90 year old mother who jumped off their apartment rooftop. The man's suicide note?


“I don’t see any way out. I have property but no cash at all, so what am I going to do about food?” he wrote, adding that his mother had Alzheimer’s while he had a terminal illness. “I don’t have many days left, I am very sick,”



So against this back drop Christine Lagarde of the IMF comes out and sticks her foot right in her mouth in an interview with the Gaurdian.  The following excerpt goes down as this month's PR blunder extraodinaire.


So when she studies the Greek balance sheet and demands measures she knows may mean women won't have access to a midwife when they give birth, and patients won't get life-saving drugs, and the elderly will die alone for lack of care – does she block all of that out and just look at the sums?


"No, I think more of the little kids from a school in a little village in Niger who get teaching two hours a day, sharing one chair for three of them, and who are very keen to get an education. I have them in my mind all the time. Because I think they need even more help than the people in Athens." She breaks off for a pointedly meaningful pause, before leaning forward.


"Do you know what? As far as Athens is concerned, I also think about all those people who are trying to escape tax all the time. All these people in Greece who are trying to escape tax."


Even more than she thinks about all those now struggling to survive without jobs or public services? "I think of them equally. And I think they should also help themselves collectively." How? "By all paying their tax. Yeah."


It sounds as if she's essentially saying to the Greeks and others in Europe, you've had a nice time and now it's payback time.


"That's right." She nods calmly. "Yeah."


And what about their children, who can't conceivably be held responsible? "Well, hey, parents are responsible, right? So parents have to pay their tax."



I mean, what an idiotic PR move.

I use to like Lagarde (didn't agree with her views much, but appreciated that she seemed fairly honest).

But this was just a really dumb PR move. You don't essentially say to the public "Enough of Greece's suffering, I don't want to hear it. They will suffer more and that's that."

There were apparently an endless stream of (negative) comments on her Facebook page.

Just from the most basic of PR principles you do not ever... ever ever ever... belittle real human suffering if you are in a humanitarian role (which the IMF is essential there to be, on the surface anyway. It's debatable as to whether they are merely controlled by the big banks behind the scenes much like the federal reserve in the US).

Anyway, Lagarde had a lot of respect and a great brand. She was a super smart, honest, forthright woman sent in to fix the IMF and Europe.  I mean, agree with her or not, few had negative feelings towards her as a person.

But she has successful tossed that brand out the window and is now the Dick Cheney of Europe...a female Darth Vader if you will.

It goes to show you just how quickly you can destroy your brand when you don't watch what you say.




Comments

Popular posts from this blog

Morgan Freeman Botches Reddit IAmA - Black Eye on PR

For those not familiar with Reddit it's basically a forum where people post interesting things on a wide variety of subjects. Postings gain popularity when people 'up vote' them and become more visible in their particular subreddit (a subreddit is simply a subject category, like politics or videos). One of Reddit's most popular subreddits is the IAmA subreddit - which allows reddit users to ask questions of various people. Over three million people subscribe to IAmA, which is also widely used by celebrities. An IAmA can last a couple hours during which Redditors (the term Reddit users call themselves) can ask the person doing the IAmA questions. The term "IAmA" comes from the concept of "I Am A doctor, ask me anything", "I Am A movie star, ask me anything" - you get the drift. IAmA's are not just for celebrities, lots of common folks do them as well. Recently Morgan Freeman did an IAmA  and it turned into a PR mess. To make a lo...

Mainstream versus Alternate Media - Where is the news now-a-days?

It's well known that CNN has been suffering an exodus of viewers, losing over half their viewership over the past couple of years. Yet Fox News has not lost viewers, but has increased its viewership slightly. It's an odd phenomena given that Fox news is clearly biased in their coverage. Mind you, so is CNN according to many. But I'd suggest it comes down to something much more simple.  While Fox may be holding its ground, the rise of alternative media is taking off where CNN left off - a focus on hard news. For those of the under 40 crowd, that's what they are looking for, NEWS. The simplest way to highlight the difference between mainstream media and alternative media is to take a look at their homepages and the stories they highlight. It becomes very clear why people are turning away from CNN and turning to alternative media. Let's look at five media sites and their homepage (click on pictures to enlarge): CNN Feature stories: CNN heroes Top t...

E-cigarettes: A PR battle Health Canada cannot win?

So I've now been using an e-cigarette (e-cig) for two months and thought I'd talk a bit about how I see the upcoming battle between Health Canada and e-cigs going. First though, let's do a quick overview of what exactly an e-cig is. Basically an e-cig vaporizes liquid that contains nicotine. The vapor is then inhaled. People who use e-cigs are called vapers (not smokers). Because the liquid is atomized (ie. vaporized), not burned the way tobacco is, vapers do not consider themselves 'smokers' in anyway. An e-cig is comprised of basically three components: The tank - this is the component that holds the juice (sometimes referred to as e-juice or e-liquid). The atomizer - this a coil and wick unit that atomizes the juice. When the coil is heated (from the battery) it atomizes the juice that has soaked into the wick. The battery - batteries for e-cigs come in various capacities (some last 8 hours, others 40+ hours, depending on their size).  The ba...