As of yesturday my download speed when using Giganews came to a crawl. Clearly, even though I'm with Teksavvy (who does not throttle) and am not a Bell Canada customer, Bell is actively throttling my Giganews service.
While Teksavvy is a distinct entity from Bell, because they run traffic through the Bell network, Bell has the ability to throttle such traffic. Now I can't prove Bell is doing this other than to say it can't be anything else.
When I contacted Giganews here was their response to me:
Please change your Newsreaders port settings to the following: Enable SSL, and input port 443 into the port box. Recently your ISP has made some throttling rules against us and similar NNTP services.
Now I can't say for sure that Giganews knows for a fact that Bell is throttling me (or if they are just assuming this to be the case), but suffice to say, after installing a program that enabled my newsreader with SSL security, my speeds went right back up instantly.
I don't know how the CRTC allows this to go on. I'm a TekSavvy customer and yet Bell Canada can degrade my service any time they want to.
They lost the whole usage-based billing argument and so now I guess they'll try to get the upper hand by throttling customers who go with a reseller (like TekSavvy).
This kind of behavior is why I'll never buy a Bell product for the rest of my life if I have any other option in the market.
While Teksavvy is a distinct entity from Bell, because they run traffic through the Bell network, Bell has the ability to throttle such traffic. Now I can't prove Bell is doing this other than to say it can't be anything else.
When I contacted Giganews here was their response to me:
Please change your Newsreaders port settings to the following: Enable SSL, and input port 443 into the port box. Recently your ISP has made some throttling rules against us and similar NNTP services.
Now I can't say for sure that Giganews knows for a fact that Bell is throttling me (or if they are just assuming this to be the case), but suffice to say, after installing a program that enabled my newsreader with SSL security, my speeds went right back up instantly.
I don't know how the CRTC allows this to go on. I'm a TekSavvy customer and yet Bell Canada can degrade my service any time they want to.
They lost the whole usage-based billing argument and so now I guess they'll try to get the upper hand by throttling customers who go with a reseller (like TekSavvy).
This kind of behavior is why I'll never buy a Bell product for the rest of my life if I have any other option in the market.
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