Skip to main content

Is innovation returning?

If you follow my blog you'll know that one of the key factors I associate with this recession is the lack of innovation. I argue that companies are generally embracing replacement cycles, which is to say replacing old products with new products that are basically the same with just a few feature upgrades.

Yes people say tablets are innovation, but really they are just laptops in a different form factor. It's not really innovation as much as it's simply an evolution of a traditional form (ie. the laptop).

Now this may sound a bit silly, but I think I've found a company that is actually innovatting. The company? President's Choice. 

Ok, how do you innovate when it comes to food? I agree, if there's ever an industry where replacement cycles rule it's the food industry, after all, food is food, there's only so much innovation you can do.

But hear me out on this. I often get groceries at Loblaws. What I've noticed lately is that President's Choice has come out with some amazing products.

They have a line of ice cream now which is hands down the best ice cream I've ever tasted. No joke, this stuff is better than the expensive Ben & Jerry's ice creams. Not only that, they must have 12 different flavors at least. None of which are your typical vanilla, chocolate, etc. - they are all interesting flavors like strawberry shortcake, cotton candy, bubblegum, and a bunch others (you can see the full list here)

Now if the fact that it's the best ice cream I've ever tasted wasn't enough, a 1L container sells for $3.50. A much smaller container of Ben and Jerry's sells for something like 6 or 7 bucks. A slightly larger container (1.65L) of the leading brand names sells for like 6-9 bucks.

So President's Choice has created the best ice cream I've ever tasted and sells it for the same or less than any other brand out there. That is innovation (making something that kicks all the other products' butts and selling it for less qualifies as innovation in my books).

But that's not all.

I generally don't eat potato chips (I'm getting to old to eat that stuff and not put on weight). But recently I bought some when I was at Loblaws.

Same thing when it comes to chips. President's Choice has over a half-dozen or so flavors and I've got to say they taste way better than the leading brands. The flavors are all interesting also, like Barbacue Baby Back Rib chips. Not only that, they cost less.

Now, I've had no-name chips in the past and trust me, I know that the leading brands taste better. But in this case, the President Choice chips are hands down better than any of the leading brands.

So yet again, new flavors, better taste and lower cost. Now, it doesn't mean I'll be buying them, but it's still innovative. I usually pass by the chip section in the grocery store and have zero interest in them. But since tasting the President Choice chips, I have to force myself not to buy them.

Normally you could argue that a new potato chip is more of a replacement cycle. But in this case, what President's Choice is doing (at least with their ice cream and chips) is blow the leading name brands out of the water. They are producing a better product and selling it for less.

And this qualifies as innovation to me because it will spur consumer spending. I do not eat potato chips. When Lays or one of those guys come out with a new chip, I don't care and I don't buy it. Yet last week I found myself buying President's Choice chips (in part I'm sure to the appealing look and feel of the packaging).

I should also say their marketing is top notch. The colors and graphic design on their products makes you want to buy them.

This is clearly a company that has invested in innovating it's offering to the market. I mean, I generally don't eat ice cream and prior to last week hadn't eaten potato chips in like 10 years or something. Yet now, when I walk in to Loblaws I always pick up one of their ice creams (and will try to not buy any potato chips).

My point in this post though is to say that at least one company is innovating. If other companies were innovating like this people would start spending again.

Change will come. A year ago I did my grocery shopping at Metro, now I go to Loblaws because of their products. A year ago I had cable tv and cable internet through Rogers (for an absurd $130 a month), now I get all my tv from the internet and I'm with Teksavvy. (at the breezy price of $36 a month, after taxes).

I don't think one company innovating is enough to spur the economy, but it gives me a little bit of hope that at least innovation is utterly dead.

PR and innovation go hand in hand. Without innovation PR is left with the boring task of re-hashing stale, recycled messaging to stakeholders that no longer really care because they know that ultimately there's nothing of great interest going on and that basically they are just being told the same thing over and over.

Comments

Popular posts from this blog

Morgan Freeman Botches Reddit IAmA - Black Eye on PR

For those not familiar with Reddit it's basically a forum where people post interesting things on a wide variety of subjects. Postings gain popularity when people 'up vote' them and become more visible in their particular subreddit (a subreddit is simply a subject category, like politics or videos). One of Reddit's most popular subreddits is the IAmA subreddit - which allows reddit users to ask questions of various people. Over three million people subscribe to IAmA, which is also widely used by celebrities. An IAmA can last a couple hours during which Redditors (the term Reddit users call themselves) can ask the person doing the IAmA questions. The term "IAmA" comes from the concept of "I Am A doctor, ask me anything", "I Am A movie star, ask me anything" - you get the drift. IAmA's are not just for celebrities, lots of common folks do them as well. Recently Morgan Freeman did an IAmA  and it turned into a PR mess. To make a lo...

Mainstream versus Alternate Media - Where is the news now-a-days?

It's well known that CNN has been suffering an exodus of viewers, losing over half their viewership over the past couple of years. Yet Fox News has not lost viewers, but has increased its viewership slightly. It's an odd phenomena given that Fox news is clearly biased in their coverage. Mind you, so is CNN according to many. But I'd suggest it comes down to something much more simple.  While Fox may be holding its ground, the rise of alternative media is taking off where CNN left off - a focus on hard news. For those of the under 40 crowd, that's what they are looking for, NEWS. The simplest way to highlight the difference between mainstream media and alternative media is to take a look at their homepages and the stories they highlight. It becomes very clear why people are turning away from CNN and turning to alternative media. Let's look at five media sites and their homepage (click on pictures to enlarge): CNN Feature stories: CNN heroes Top t...

E-cigarettes: A PR battle Health Canada cannot win?

So I've now been using an e-cigarette (e-cig) for two months and thought I'd talk a bit about how I see the upcoming battle between Health Canada and e-cigs going. First though, let's do a quick overview of what exactly an e-cig is. Basically an e-cig vaporizes liquid that contains nicotine. The vapor is then inhaled. People who use e-cigs are called vapers (not smokers). Because the liquid is atomized (ie. vaporized), not burned the way tobacco is, vapers do not consider themselves 'smokers' in anyway. An e-cig is comprised of basically three components: The tank - this is the component that holds the juice (sometimes referred to as e-juice or e-liquid). The atomizer - this a coil and wick unit that atomizes the juice. When the coil is heated (from the battery) it atomizes the juice that has soaked into the wick. The battery - batteries for e-cigs come in various capacities (some last 8 hours, others 40+ hours, depending on their size).  The ba...